Privacy Policy

1. Introduction

ccv66 ("we", "us", or "our") is committed to protecting the privacy and personal data of all users who access our platform at ccv66.asia. This Privacy Policy explains how we collect, store, use, share, and protect information when you register an account, make a deposit or withdrawal, participate in games, or otherwise interact with our services.

By using ccv66 and its associated services, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein. If you do not agree with any part of this policy, please discontinue use of our platform. This policy applies to all visitors, registered players, and users accessing our services from Bangladesh and other permitted territories.

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2. Information We Collect

To deliver a safe, compliant, and personalised gaming experience, ccv66 collects several categories of personal and technical data. The types of information we may collect include, but are not limited to:

• Identity information: full name, date of birth, national ID number or passport details, and selfie or document scans submitted for account verification (KYC).
• Contact information: mobile phone number, email address, and residential address, including district and division within Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh).
• Financial information: transaction histories, deposit and withdrawal records, bKash, Nagad, Rocket, and Upay mobile banking reference numbers, and bank account details associated with your account.
• Technical data: IP address, device type and operating system, browser type and version, time zone (Bangladesh Standard Time, UTC+6), cookies and session identifiers, and pages or features accessed during each session.
• Gaming activity data: game history, bet amounts, wins and losses, bonus usage, wagering requirement progress, and participation in promotions or tournaments.

We collect this information directly from you at registration and during account activity, automatically through our platform's technical infrastructure, and occasionally from third-party verification services used for KYC compliance.

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3. How We Use Your Information

ccv66 uses the information we hold about you for the following legitimate purposes, all of which are necessary to operate a safe and fair online gaming platform for Bangladesh players:

• Account creation, verification, and ongoing management: to register your account, confirm your identity, maintain your player profile, and process your login sessions securely.
• Payment processing: to facilitate deposits and withdrawals through bKash, Nagad, Rocket, Upay, and supported bank transfer services, and to maintain accurate financial records.
• Responsible gaming compliance: to monitor gameplay patterns, apply self-imposed or operator-imposed limits, and identify behaviour that may indicate problem gambling in accordance with our Responsible Gaming commitments.
• Communications: to send you transaction confirmations, security alerts, account notices, promotional offers, and service updates via SMS, email, or platform notifications. You may opt out of marketing communications at any time.
• Fraud prevention and security: to detect and investigate suspicious transactions, unauthorised access attempts, cheating, collusion, money laundering, or any other activity that breaches our Terms & Conditions.
• Platform improvement: to analyse aggregate usage data, optimise game performance, troubleshoot technical issues, and refine the overall user experience for players across Bangladesh.

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4. Data Sharing and Disclosure

ccv66 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We may share your information only in the following strictly defined circumstances:

• Service providers: trusted third-party vendors who assist us with payment processing, identity verification (KYC), fraud detection, customer support infrastructure, and IT services. These providers are contractually bound to handle your data securely and only for the purposes specified by ccv66.
• Legal and regulatory obligations: where disclosure is required by applicable law, a court order, or a lawful request from a governmental authority, we will disclose only the minimum information necessary to comply with the obligation.
• Business transfers: in the event of a merger, acquisition, or sale of substantially all assets of ccv66, your personal data may be transferred to the successor entity. We will notify you of such a change via our platform or email before it takes effect.

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5. Payment Data and Financial Information

When you conduct financial transactions on ccv66 — including deposits via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, or Visa and Mastercard — the transaction is processed through our secure payment gateway. We do not store full card numbers or mobile banking PINs on our servers. Only tokenised or reference-based identifiers are retained to support transaction records and dispute resolution.

All financial data is encrypted in transit using SSL (Secure Sockets Layer) technology and stored using industry-standard encryption at rest. Withdrawals and large deposits are subject to additional verification steps to protect your account against unauthorised access and financial fraud.

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6. Cookies and Tracking Technologies

ccv66 uses cookies, web beacons, and similar tracking technologies to operate and improve our platform. Cookies are small text files stored on your device that help us remember your preferences, keep your session active, prevent fraud, and measure how users navigate our site.

We use strictly necessary cookies (essential for the site to function), performance cookies (to analyse usage patterns and improve responsiveness), and functional cookies (to remember language and display preferences). We do not use third-party advertising cookies or cross-site tracking cookies. You may adjust your browser settings to refuse cookies, but doing so may affect the functionality of your ccv66 account.

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7. Data Security

We implement a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include SSL encryption for all data transmitted between your device and our servers, RNG-certified game engines that ensure fair and tamper-proof outcomes, secure server infrastructure with regular penetration testing, and strict access controls that limit which team members can view sensitive user data.

Despite these measures, no online system can guarantee absolute security. In the event of a data breach that poses a risk to your rights and freedoms, ccv66 will notify affected users as promptly as practicable and take immediate remedial action. We encourage all players to use strong, unique passwords and to enable any two-factor authentication options available on the ccv66 platform.

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8. Data Retention

ccv66 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Account data is typically retained for a minimum of five years following account closure to meet anti-money-laundering (AML) and know-your-customer (KYC) regulatory obligations. Gaming activity logs, transaction records, and communications may be retained for up to seven years. When your data is no longer required, we will securely delete or anonymise it in accordance with applicable standards.

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9. Your Rights

As a user of ccv66, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team using the details provided at the end of this policy:

• Right of access: you may request a copy of the personal data we hold about you, along with information on how it is used and with whom it has been shared.
• Right to rectification: if any information we hold about you is inaccurate or incomplete, you have the right to request correction or completion.
• Right to erasure: subject to legal retention requirements, you may request deletion of your personal data where it is no longer necessary for the purposes it was collected, or where you withdraw consent.
• Right to restrict processing: you may ask us to pause the processing of your data, for example while a rectification request is under review.
• Right to object: you have the right to object to the processing of your data for direct marketing purposes at any time. You may also object to other processing activities based on our legitimate interests, subject to those interests being overridden by your own rights.

We will respond to all verified rights requests within 30 days of receipt. Requests may be subject to identity verification before we can action them. There is no charge for submitting a rights request, unless requests are repetitive or manifestly unfounded, in which case a reasonable administrative fee may apply.

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10. Children's Privacy

ccv66 is strictly an adults-only platform. Our services are not directed at, and we do not knowingly collect personal data from, individuals under the age of 21. If you are under 21 years of age, you are not permitted to register an account or use any feature of our platform. If we become aware that a person under 21 has provided us with personal data, we will take immediate steps to delete that information and close the associated account. If you believe a minor has registered on ccv66, please notify us immediately at [email protected].

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11. Changes to This Privacy Policy

ccv66 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or for any other operational reason. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notice. Your continued use of ccv66 after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so you remain informed about how we protect your data.

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12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way ccv66 handles your personal data, our dedicated support team is available to assist you. Please reach out using the contact details below. We aim to respond to all privacy-related enquiries within three business days.